Returns & Exchanges
At Pink Sugar, we want you to glow inside and out, so if you are not completely satisfied with your purchase, we offer a 30-day window for returns on unopened and lightly used products. Please note that for hygiene reasons, certain beauty tools and final sale items are not eligible for exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Beauty Haul
Carefully place your items in their original packaging, ensuring they are securely padded to prevent damage during transit.
Ship It Back
Print your prepaid shipping label and drop your package off at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing