Frequently Asked Questions
Everything you need to know about your Pink Sugar experience
What is the status of my order?
Once your order is placed, you will receive a confirmation email. After your package ships, we will send a tracking number so you can follow its journey to your doorstep.
Are Pink Sugar products cruelty-free?
Yes, we are proud to be 100% cruelty-free. We do not test our products or ingredients on animals, nor do we work with manufacturers that do.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return unopened products within 30 days of delivery for a full refund.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Do you offer international shipping?
Yes, we ship our beauty products worldwide! Please note that custom fees or import duties may apply depending on your country's regulations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.